The customer can withdraw from the trip at any time prior to departure. The resignation must be explained to us in writing. If the customer withdraws from the travel contract or does not commence the journey, we can demand reasonable compensation for the travel arrangements and expenses made until the cancellation.
General terms and conditions of RAD REISEN KUNZ
Flight bookings can only be canceled or rebooked under the terms of carriage of the respective airline. Usually there are cancellation fees of 100%.
Cancellation fee per customer and trip
| Cancellation fee | |
|---|---|
| 30% | Up to 30 days before departure |
| 35% | From 29 to 22 days before departure |
| 40% | From 21 to 15 days before departure |
| 60% | From 14 to 8 days before departure |
| 75% | From 7 days before departure |
| 85% | On the day of travel or in case of no-show or cancellation after departure |